Remote Travel Experience Coordinator

Hopesglobalgetaways; Butte (MT); On-site; Full time

Job description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

Our expanding remote client services division is currently looking for motivated and detail-oriented individuals to join us as Lifestyle Support Specialists. In this role, you'll assist clients with coordinating personalized travel experiences, organizing reservation information, and providing ongoing guidance to help ensure each journey is planned smoothly from start to finish.

This position is a strong fit for individuals who enjoy assisting others, managing details, and working in a flexible, remote-first environment. Experience in customer service, hospitality, administration, retail, or scheduling can be beneficial, but it is not required—comprehensive training and continuous support are provided.

Key Responsibilities

• Assist clients with travel planning needs, preferences, and scheduling requests
• Coordinate travel elements such as hotels, cruises, flights, transportation, tours, and activities
• Research options and compare availability using approved supplier platforms and booking systems
• Prepare and maintain organized reservation details, confirmations, and itinerary information
• Communicate with clients through phone, email, and online messaging platforms in a professional manner
• Handle booking updates, itinerary modifications, and ongoing follow-up support
• Maintain accurate and structured client records within internal systems
• Stay informed on supplier updates, destination highlights, and promotional opportunities
• Participate in virtual onboarding sessions, training programs, and ongoing development activities

Ideal Candidate Profile

• Strong written and verbal communication skills
• Excellent organization and strong attention to detail
• Ability to manage multiple tasks independently in a remote setting
• Comfortable using online platforms, email systems, and basic computer applications
• Reliable internet connection and professional communication habits
• Positive, flexible mindset with willingness to learn new systems
• Interest in lifestyle coordination, hospitality, customer support, or travel services
• Must be at least 18 years of age
• Applicants must be authorized to work in the US, UK, Mexico, Australia, Spain, or approved hiring regions

What We Provide

• Fully remote work structure
• Flexible scheduling options
• Guided onboarding and structured training resources
• Ongoing mentorship and professional development support
• Access to supplier systems, booking platforms, and travel tools
• Eligibility for travel-related incentives, discounts, and recognition programs
• Growth opportunities within a supportive and expanding remote team