Remote Travel Customer Concierge - Flexible Hours

Kim Luxe Travel; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel benefits

Exclusive industry discounts

Training and ongoing support

Job summary

Kim Luxe Travel is seeking a Travel Customer Service professional to provide exceptional support to clients before, during, and after their trips. This fully remote role emphasizes outstanding customer care, managing travel-related requests, and ensuring a smooth experience for travelers.

Ideal candidates will have strong communication skills and experience in customer service, particularly in travel or hospitality. The position offers flexible hours, training, and career growth opportunities within a supportive team culture.

Qualifications

• Experience in customer service, preferably in travel, tourism, or hospitality.
• Ability to manage multiple requests effectively.
• Passion for travel and helping clients.

Responsibilities

• Communicate with clients to answer questions and provide assistance.
• Manage booking updates and changes.
• Proactively check in with clients to confirm details.

Skills

Strong communication skills

Customer service experience

Tech-savvy

Organizational skills

Job description

Kim Luxe Travel is seeking a Travel Customer Service professional to provide exceptional support to clients before, during, and after their trips. This fully remote role emphasizes outstanding customer care, managing travel-related requests, and ensuring a smooth experience for travelers.

Ideal candidates will have strong communication skills and experience in customer service, particularly in travel or hospitality. The position offers flexible hours, training, and career growth opportunities within a supportive team culture.