Remote Travel Consultant

The Elite Travel Group; Tennessee; Remote; USD 35.000 - 52.000; Vollzeit

Zusammenfassung

The Elite Travel Group in Tennessee seeks a Travel Consultant specializing in Sandals and Beaches Resorts to guide clients through planning and booking dream vacations. You will engage with clients to understand preferences, budget, and needs, and provide expert advice on offerings.

Responsibilities include creating personalized itineraries, managing all bookings and payments, staying up-to-date with promotions, and building lasting client relationships to drive repeat business.

Qualifikationen

• Experience in customer service or travel industry is preferred.
• Familiarity with Sandals and Beaches Resorts is a plus.
• Strong communication and problem-solving abilities.
• Ability to create personalized itineraries for clients.
• Sales experience is beneficial.

Aufgaben

• Engage with clients to understand travel preferences, budgets, and needs.
• Provide expert advice on Sandals and Beaches Resorts offerings, including accommodations, dining options, and activities.
• Create personalized travel itineraries that encompass clients’ desires and ensure memorable experiences.
• Manage all aspects of the booking process, including reservations, payments, and special requests.
• Stay up-to-date with promotions, packages, and new offerings to provide clients with the best options.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Handle issues or concerns before, during, or after the trip to ensure client satisfaction.
• Collaborate with team members to share insights and strategies for improving service and sales.

Kenntnisse

Customer service

Communication skills

Travel planning

Ausbildung

High school diploma or equivalent

Hospitality/travel degree (nice to have)

Tools

GDS

Booking systems

Jobbeschreibung

We are seeking a dedicated and passionate Travel Consultant to specialize in Sandals and Beaches Resorts vacations. In this role, you will provide exceptional customer service to clients, guiding them through the planning and booking process for their dream vacations. Your responsibilities will include:

• Engaging with clients to understand their travel preferences, budgets, and needs.
• Providing expert advice on Sandals and Beaches Resorts offerings, including accommodations, dining options, and activities.
• Creating personalized travel itineraries that encompass clients’ desires and ensure memorable experiences.
• Managing all aspects of the booking process, including reservations, payments, and special requests.
• Staying up-to-date with promotions, packages, and new offerings from Sandals and Beaches Resorts to provide clients with the best options.
• Building and maintaining strong relationships with clients to encourage repeat business and referrals.
• Handling any issues or concerns that may arise before, during, or after the trip to ensure client satisfaction.
• Collaborating with team members to share insights and strategies for improving service and sales.

The ideal candidate will possess strong communication skills, a passion for travel, and a commitment to providing outstanding customer service. Experience in the travel industry, particularly with Sandals and Beaches Resorts, is highly desirable.