Remote Travel Consultant

Sawmilldcllc; Florida; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development through ongoing training

Job summary

Sawmilldcllc is seeking a Remote Travel Consultant to support clients from trip ideas to their safe return. You will engage with clients through various communication channels, ensuring a seamless travel experience while providing insights and updates.

The ideal candidate will have strong communication skills and a passion for travel. Enjoy the flexibility of working remotely and benefit from exclusive travel perks as part of this dynamic role.

Qualifications

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Strong written and verbal communication skills.
• Tech-savvy and quick to adapt to new systems and booking tools.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates and special requests.
• Provide insights on destinations, travel documents, and agency procedures.

Skills

Strong written and verbal communication skills

Experience in customer service

Tech-savvy

Attention to detail

Love for travel

Job description

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.