Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Cleveland (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to provide customer support and assist clients before, during, and after their trips. Key responsibilities include communicating with clients via various platforms, assisting with reservation updates, and confirming travel details. The ideal candidate has strong communication skills and is organized, capable of managing multiple requests. Enjoying travel and helping others effectively is essential. This role offers a remote work environment with training and development opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred, hospitality or travel is helpful.
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organized and comfortable managing multiple requests

Ability to learn online systems and tools quickly

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to provide customer support and assist clients before, during, and after their trips. Key responsibilities include communicating with clients via various platforms, assisting with reservation updates, and confirming travel details. The ideal candidate has strong communication skills and is organized, capable of managing multiple requests. Enjoying travel and helping others effectively is essential. This role offers a remote work environment with training and development opportunities.