Remote Travel Concierge & Reservations

Jones Express Travel; Greeley (CO); On-site; USD 35,000 - 50,000; Part time

Job summary

Jones Express Travel is seeking a Home-Based Reservation Specialist to assist clients in planning and managing travel arrangements. The role requires strong communication skills, the ability to work independently in a remote setting, and a commitment to high-quality service.

The successful candidate will respond to client inquiries, coordinate travel arrangements, process changes effectively, and ensure client satisfaction throughout the travel process. Flexible scheduling and a supportive team environment are offered.

Qualifications

• Must thrive in a remote work environment.
• Able to work independently and maintain a flexible schedule.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Research and coordinate travel arrangements including air, hotel, transportation, cruises, and packaged travel.
• Process booking changes, cancellations, and special requests accurately.
• Provide up-to-date information on travel documentation and destination requirements.
• Maintain accurate client records and itineraries.
• Follow up with clients to confirm travel details and ensure satisfaction.
• Resolve issues professionally and in a timely manner.

Skills

Strong written and verbal communication skills

Excellent organizational and time-management abilities

Proficiency with web-based systems

High attention to detail

Problem-solving ability

Job description

Jones Express Travel is seeking a Home-Based Reservation Specialist to assist clients in planning and managing travel arrangements. The role requires strong communication skills, the ability to work independently in a remote setting, and a commitment to high-quality service.

The successful candidate will respond to client inquiries, coordinate travel arrangements, process changes effectively, and ensure client satisfaction throughout the travel process. Flexible scheduling and a supportive team environment are offered.