Remote Travel Concierge & Reservations

Jones Express Travel; Dodge City (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

Jones Express Travel in the United States is seeking a Home-Based Reservation Specialist to assist clients with planning travel arrangements. This role involves researching travel options, handling client inquiries, and managing bookings accurately to ensure customer satisfaction.

The ideal candidate is detail-oriented, an excellent communicator, and comfortable working in a remote environment, with flexible scheduling available.

Qualifications

• Proven skills in written and verbal communication to assist clients effectively.
• Strong organization to manage bookings and client records efficiently.
• Ability to work independently in a remote setting with minimal supervision.
• Quick learner of web-based systems and booking platforms.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Research and coordinate travel arrangements including air, hotel, and transportation.
• Process booking changes, cancellations, and special requests accurately.
• Provide up-to-date information on travel documentation and destination requirements.
• Maintain accurate client records and itineraries.

Skills

Strong written and verbal communication skills

Excellent organizational and time-management abilities

Problem-solving ability

Attention to detail

Job description

Jones Express Travel in the United States is seeking a Home-Based Reservation Specialist to assist clients with planning travel arrangements. This role involves researching travel options, handling client inquiries, and managing bookings accurately to ensure customer satisfaction.

The ideal candidate is detail-oriented, an excellent communicator, and comfortable working in a remote environment, with flexible scheduling available.