Remote Travel Concierge & Reservations

Jones Express Travel; Columbia Township (MO); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Ongoing training and support

Job summary

Jones Express Travel is looking for a Home-Based Reservation Specialist to join our team. In this remote position, you will guide clients through every stage of their journey, from planning and booking to ensuring a seamless travel experience.

The ideal candidate possesses excellent communication skills and a background in customer service, specifically in travel or hospitality. With us, you will enjoy flexible working hours and gain exclusive travel perks.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, preferably in travel or hospitality.
• Proactive mindset with strong organizational habits.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and agency processes.
• Follow up with clients to confirm plans and gather feedback.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Genuine enthusiasm for travel

Job description

Jones Express Travel is looking for a Home-Based Reservation Specialist to join our team. In this remote position, you will guide clients through every stage of their journey, from planning and booking to ensuring a seamless travel experience.

The ideal candidate possesses excellent communication skills and a background in customer service, specifically in travel or hospitality. With us, you will enjoy flexible working hours and gain exclusive travel perks.