Remote Travel Concierge & Itinerary Architect

Penny's Adventures; Grand Rapids (MI); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Discounted travel packages

Professional development opportunities

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work remotely, communicating with clients via phone, email, and online platforms to tailor itineraries and arrange flights, accommodations, and activities.

The role involves collaborating with sales and marketing to promote packages, while staying current with travel trends. Ideal candidates will have excellent communication, strong organizational skills, and a

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences.
• Create personalized travel itineraries based on destinations and trends.
• Book flights, accommodations, transportation, and activities within client budgets.
• Provide exceptional customer service by addressing inquiries and issues during planning and travel.
• Collaborate with sales and marketing teams to promote packages and services.
• Stay up-to-date with travel trends to improve offerings.

Skills

Excellent communication

Organizational skills

Remote work

Customer service

Travel passion

Job description

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work remotely, communicating with clients via phone, email, and online platforms to tailor itineraries and arrange flights, accommodations, and activities.

The role involves collaborating with sales and marketing to promote packages, while staying current with travel trends. Ideal candidates will have excellent communication, strong organizational skills, and a