Remote Travel Concierge - Flexible Hours & Growth

xperiencexscapetravels; Seattle (WA); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Training & support

Travel industry work

Flexible environment

Growth opportunities

Supportive team

Job summary

xperiencexscapetravels is seeking a Travel Customer Service Representative to assist clients with vacation planning, reservations, and general inquiries. You will handle inquiries via email, phone, and online systems.

No prior travel experience is required; training and ongoing support will be provided. The role offers flexible scheduling with remote opportunities, and the possibility of both part-time and full-time hours to fit workload.

Qualifications

• Experience in customer service is encouraged but not required.
• Strong communication and listening skills.
• Proficient with email and basic online tools.
• Detail-oriented with ability to meet deadlines.
• Able to work independently.

Responsibilities

• Assist clients with travel questions via email, phone, and online systems.
• Help process travel reservations and service requests.
• Provide accurate information on destinations, accommodations, and travel policies.
• Maintain clear and professional communication with clients.
• Follow established procedures to ensure a smooth customer experience.
• Document client interactions accurately in internal systems.

Skills

Customer service

Communication

Computer literacy

Organization

Independent work

Job description

xperiencexscapetravels is seeking a Travel Customer Service Representative to assist clients with vacation planning, reservations, and general inquiries. You will handle inquiries via email, phone, and online systems.

No prior travel experience is required; training and ongoing support will be provided. The role offers flexible scheduling with remote opportunities, and the possibility of both part-time and full-time hours to fit workload.