Remote Travel Concierge — Flexible Hours

Elevationtravelpartners; Grand Rapids (MI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. This role focuses on delivering attentive service and resolving travel questions.

The ideal candidate will have a strong customer-service mindset, excellent communication skills, and be detail-oriented and dependable. This 100% remote role offers flexible hours, structured training resources, and growth opportunities within the organization.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer-service mindset

Written communication skills

Verbal communication skills

Adaptability to digital platforms

Dependability

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. This role focuses on delivering attentive service and resolving travel questions.

The ideal candidate will have a strong customer-service mindset, excellent communication skills, and be detail-oriented and dependable. This 100% remote role offers flexible hours, structured training resources, and growth opportunities within the organization.