Remote Travel Concierge & Customer Support Specialist

Rudybtravel; Lakewood (CO); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture

Job summary

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients during their travel journeys. This role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction from booking through post-travel follow-up.

We offer a fully remote work environment, opportunities for growth, and access to travel perks and discounts. Join our supportive team culture dedicated to enhancing client experiences in travel.

Qualifications

• Customer service experience in travel, hospitality, or service-related fields preferred.
• Attention to detail in managing client requests and bookings.
• Ability to learn new systems and technologies quickly.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings and manage changes or cancellations.
• Provide information on destinations and agency policies.
• Confirm itineraries and ensure client satisfaction.
• Follow up with clients before and after travel.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients during their travel journeys. This role involves responding to inquiries, assisting with bookings, and ensuring client satisfaction from booking through post-travel follow-up.

We offer a fully remote work environment, opportunities for growth, and access to travel perks and discounts. Join our supportive team culture dedicated to enhancing client experiences in travel.