Remote Travel Concierge & Customer Support Coordinator

enchanted-horizons-travel; Nevada (IA); Remote; USD 34,000 - 48,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Part-time or full-time opportunities

Career growth in travel industry

Positive team culture

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel questions, coordinate details, and maintain clear communication throughout the planning process.

This role offers flexible remote options, with part-time or full-time opportunities, comprehensive training, and ongoing mentorship within a service-focused travel team.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communic

Strong organization

Self-motivated and remote

Detail-oriented

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel questions, coordinate details, and maintain clear communication throughout the planning process.

This role offers flexible remote options, with part-time or full-time opportunities, comprehensive training, and ongoing mentorship within a service-focused travel team.