Remote Travel Concierge – Client Happiness & Planning

FlexPath Travel; Remote; USD 60,000 - 80,000; Full time

Job summary

A travel agency is seeking a Remote Travel Specialist to guide clients through their journey, ensuring a seamless experience. Responsibilities include responding to inquiries, managing bookings, and providing essential travel information. The ideal candidate will excel in communication, have customer service experience, and a passion for travel. This role offers remote flexibility and professional growth opportunities.

Benefits

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focused on travel

Qualifications

• Ideal candidate has a background in customer service, ideally within travel, tourism, or hospitality.
• Strong organizational habits and a proactive mindset.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications and special travel requests.
• Provide accurate information regarding destinations and travel documentation.
• Follow up with clients to confirm travel plans and gather feedback.
• Address concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

High attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Specialist to guide clients through their journey, ensuring a seamless experience. Responsibilities include responding to inquiries, managing bookings, and providing essential travel information. The ideal candidate will excel in communication, have customer service experience, and a passion for travel. This role offers remote flexibility and professional growth opportunities.