Remote Travel Booking Specialist

Socket.dev; Saint Cloud (MN); Remote; USD 32,000 - 46,000; Full time

Job summary

Socket.dev is seeking a Booking Support Specialist to join our remote team. You will assist travelers with researching vacation options, organizing booking details, and guiding them through the reservation process with clear, responsive service.

No prior travel experience is required; training and ongoing guidance are provided. We encourage candidates from various customer service backgrounds to apply and work remotely with flexible scheduling.

Qualifications

• Professional and courteous communication skills.
• Strong customer-service mindset.
• Ability to listen carefully and understand client requests.
• Excellent organization and attention to detail.
• Ability to manage several bookings, deadlines, and conversations at the same time.

Responsibilities

• Speak with clients to gather important information about upcoming trips, including dates, destination interests, preferences, and budget.
• Search approved resources for hotels, resorts, cruises, transportation, tours, activities, and vacation packages.
• Compare available choices and provide clients with relevant options based on their requests.
• Assist with completing reservations through authorized travel supplier platforms.
• Coordinate multiple booking components and keep reservation information organized.
• Prepare and provide confirmation details, itineraries, schedules, and applicable travel documentation.
• Track upcoming travel dates, payment deadlines, and other important booking requirements.
• Respond to client questions and provide updates regarding active travel arrangements.
• Maintain accurate notes and booking records within company systems.
• Continue building product and destination knowledge through supplier training and educational programs.

Skills

Customer service mindset

Strong communication

Attention to detail

Time management

Research skills

Job description

Socket.dev is seeking a Booking Support Specialist to join our remote team. You will assist travelers with researching vacation options, organizing booking details, and guiding them through the reservation process with clear, responsive service.

No prior travel experience is required; training and ongoing guidance are provided. We encourage candidates from various customer service backgrounds to apply and work remotely with flexible scheduling.