Remote Travel Booker & Customer Service Pro

Network Travel Careers; New York (NY); A distancia; USD 21.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work schedule

Travel industry training and resources

Access to supplier tools and travelPer

Performance-based earning incentives

Career growth within the company

Collaborative team environment

Descripción de la vacante

Destination Knot in the United States is seeking a Remote Customer Service Agent to research, plan, and book travel experiences while delivering exceptional service from home.

You’ll assist clients with hotels, cruises, flights, and vacation packages, provide personalized recommendations, and maintain accurate booking records. Strong communication and independent work in a remote environment are essential, with ongoing training and performance-based earning opportunities.

Formación

• Prior experience in customer service, hospitality, or travel is preferred but not required.
• Strong communication skills and a customer-first mindset.
• Organized, self-motivated, and able to work independently in a remote environment.
• Comfortable using online booking platforms, email, and other digital tools.
• Must be 18 years or older with a computer and reliable internet connection

Responsabilidades

• Support clients in booking hotels, resorts, cruises, flights, and vacation packages
• Provide personalized travel recommendations based on client preferences and budget
• Respond promptly and professionally to inquiries via phone, email, or messaging platforms
• Manage and maintain accurate records of bookings, preferences, and client communications
• Coordinate travel logistics and resolve any pre- or post-travel concerns
• Stay updated on travel industry trends, destination options, and supplier offerings
• Deliver a high level of service to build long-term client relationships and referrals

Conocimientos

Customer service

Communication

Remote work

Time management

Detail-oriented

Descripción del empleo

Destination Knot in the United States is seeking a Remote Customer Service Agent to research, plan, and book travel experiences while delivering exceptional service from home.

You’ll assist clients with hotels, cruises, flights, and vacation packages, provide personalized recommendations, and maintain accurate booking records. Strong communication and independent work in a remote environment are essential, with ongoing training and performance-based earning opportunities.