Remote Travel Agent- Booking Specialist

Simply Booked By Brandi; Phoenix (AZ); Remote; USD 35,000 - 50,000; Full time

Job summary

A dynamic travel agency is looking for a Remote Travel Agent- Booking Specialist to manage and coordinate clients' travel arrangements. Responsibilities include meeting clients to determine their needs, providing destination advice, and handling bookings and payments. Candidates should possess strong interpersonal and sales skills, along with effective problem-solving abilities. Join a forward-thinking team that values professionalism and customer satisfaction.

Responsibilities

• Meet with clients to determine travel requirements and budgets.
• Advise clients regarding destinations, cultures, and activities.
• Sell and coordinate travel, accommodations, transfers, and insurance.
• Collect payments and book travel arrangements.
• Handle travel issues, complaints, cancellations, and refunds.
• Maintain accurate records of bookings and transactions.
• Attend trainings and webinars.

Skills

Strong sales and interpersonal skills

Excellent verbal and written communications skills

Ability to negotiate effectively

Strong problem-solving skills

Detail oriented and highly organized

Strong ability to manage time and prioritize tasks

Working knowledge of travel trends

Job description

About the job Remote Travel Agent- Booking Specialist

We are seeking self-motivated professionals with a talent and passion for selling and servicing groups. You will recommend resorts based on the clients' needs/preferences and provide price quotes/proposals with the goal of booking their vacation and reserving the accommodations. You will then coordinate the clients' travel and manage the group through its completion, ensuring that the travel goes smoothly and the clients are satisfied.

Position Responsibilities:

• Meet with clients to determine travel requirements, travel needs, budgets and preferences.
• Advise clients regarding destinations, cultures, customs, weather and activities.
• Sell and coordinate travel, accommodations, transfers and insurance.
• Collect payments, book travel arrangements and pay applicable fees.
• Handle travel issues, conflicts, complaints, cancellations and refunds.
• Maintain accurate records of bookings, payments, transactions, phone calls and meetings.
• Attend trainings and webinars.

Requirements:

• Strong sales and interpersonal skills
• Excellent verbal and written communications skills
• Ability to negotiate effectively
• Strong problem-solving skills
• Detail oriented and highly organized
• Strong ability to manage time and prioritize tasks
• Working knowledge of travel trends

We are a dynamic, forward-thinking company and we take pride in our people and the customer service we deliver. Our business culture embodies a combination of hard work, professionalism and of course, fun!