Remote Toast POS Specialist - Train AI for Restaurant Ops

RemoteJobsOne; New York (NY); Remote; USD 39,000 - 127,000; Full time

Job summary

RemoteJobsOne is seeking Toast POS Specialists for a fully remote contractor position based in the United States. You will train and provide real-world input to help AI systems learn restaurant technology workflows using Toast POS.

Responsibilities include analyzing Toast POS workflows, creating scenario-based guides, and delivering reviews to improve system performance. Strong communication and documentation skills are essential.

Qualifications

• Significant hands-on experience with Toast POS, including configuration, troubleshooting, and daily operation in restaurants.
• Deep understanding of restaurant operational workflows and how POS systems interface with order and payment processes.
• Exceptional written and verbal communication skills, with a focus on clarity and accuracy.
• Proven ability to document processes and provide user-friendly explanations for technical and non-technical audiences.
• Familiarity with various restaurant concepts (quick service, casual, fine dining) and how POS requirements differ among them.

Responsibilities

• Analyze and provide feedback on Toast POS workflows, including order entry, payment processing, and reporting features.
• Create scenario-based documentation and step-by-step guides reflecting real restaurant operations using Toast POS.
• Deliver comprehensive reviews of system functionalities, identifying opportunities for improvement and troubleshooting common pain points.
• Contribute detailed explanations of best practices for implementing, configuring, and optimizing Toast POS in a variety of restaurant settings.
• Annotate and evaluate authentic transaction data, menus, and order flows to enhance AI understanding of restaurant POS operations.
• Facilitate knowledge transfer by clearly articulating Toast POS concepts through both written and verbal communication.
• Participate in collaborative sessions to refine prompts, tasks, or datasets related to Toast POS and restaurant order management.

Skills

Toast POS experience

Restaurant operations knowledge

Written communication

Documentation and process modeling

Training/support experience

Tools

Toast POS

Job description

RemoteJobsOne is seeking Toast POS Specialists for a fully remote contractor position based in the United States. You will train and provide real-world input to help AI systems learn restaurant technology workflows using Toast POS.

Responsibilities include analyzing Toast POS workflows, creating scenario-based guides, and delivering reviews to improve system performance. Strong communication and documentation skills are essential.