Remote Technical Services Engineer – Steel Manufacturing

Charter Automotive; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) plan with employer matching

Company-paid life insurance

Paid time off (PTO)

Job summary

Charter Automotive is seeking a Technical Services Engineer to collaborate with customers to align metallurgical specifications with advanced steelmaking capabilities. The role involves managing customer claims, optimizing process parameters, and ensuring metallurgical integrity.

This position is remote-based in Ohio, requires approximately 50% domestic travel, and candidates should have a Bachelor's degree in Engineering plus relevant technical experience. Comprehensive benefits and a 401(k) plan with employer matching are included.

Qualifications

• 2+ years of customer-facing technical experience.
• Strong understanding of steel manufacturing processes and specifications.
• Ability to interpret and evaluate technical requirements.

Responsibilities

• Manage customer claims and address field concerns.
• Recommend suitable Charter products based on specifications.
• Develop strong technical relationships and resolve issues collaboratively.

Skills

Communication skills

Interpersonal skills

Technical requirements interpretation

Customer relationship management

Influencing and coaching

Education

Bachelor’s degree in Engineering or related field

Job description

Charter Automotive is seeking a Technical Services Engineer to collaborate with customers to align metallurgical specifications with advanced steelmaking capabilities. The role involves managing customer claims, optimizing process parameters, and ensuring metallurgical integrity.

This position is remote-based in Ohio, requires approximately 50% domestic travel, and candidates should have a Bachelor's degree in Engineering plus relevant technical experience. Comprehensive benefits and a 401(k) plan with employer matching are included.