Remote Tax Software Support Specialist

BluHouse Virtual Call Center, LLC; Anchorage (AK); Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Stride Health benefits

Remote work

Job summary

BluHouse Virtual Call Center, LLC is seeking a Remote Customer Service Representative to support top-tier brands from home. This role emphasizes reliability, structure, and earning potential based on time and effort.

Join a remote platform designed for flexible scheduling and solid pathways to earn from home, with a decade of industry experience and ongoing learning opportunities. Training includes certification and strict data security practices.

Qualifications

• Strong probing and investigative skills.
• Passion for customer service and empathetic responses.
• Self-starter with the ability to work independently.
• Act as a brand ambassador, embodying the Urgently brand.
• Ensure the security of customers' information and wellbeing.
• Pass a background check and drug screening.
• Commit to 15-25 hours per week (weekend requirements possible).
• Meet minimum computer specs (laptop/desktop).
• Possess a USB headset with a microphone.
• Have hard-wired broadband internet (DSL, Cable, or Fiber).
• Purchase a call center noise-canceling headset via USB.

Responsibilities

• Deliver exceptional support to customers, enhancing their experience with our brand.
• Uphold professionalism in all interactions and project a positive image.
• Manage and review customer transactions, providing necessary sales support.
• Demonstrate troubleshooting proficiency for diverse issues and high satisfaction.
• Address inquiries with accurate, timely responses using customer data.
• Navigate multiple priorities in a fast-paced work-from-home environment.

Skills

Probing skills

Customer service

Independent worker

Brand ambassador

Data security

Background checks

Time management

Tools

Headset with microphone

Broadband internet

Job description

BluHouse Virtual Call Center, LLC is seeking a Remote Customer Service Representative to support top-tier brands from home. This role emphasizes reliability, structure, and earning potential based on time and effort.

Join a remote platform designed for flexible scheduling and solid pathways to earn from home, with a decade of industry experience and ongoing learning opportunities. Training includes certification and strict data security practices.