Remote Tax Pro & Prep Specialist

Intuit, Inc.; Saint Paul (MN); Remote; USD 26,000 - 34,000; Part time

Job summary

Intuit, Inc. is seeking a virtual tax professional with strong tax preparation experience to assist TurboTax customers. You will guide taxpayers through returns, offer explanations of tax terms, and ensure accurate, compliant filings.

The role emphasizes clear communication, empathy, and the ability to resolve inquiries using government resources and tax software. Training and cross-product knowledge are required.

Qualifications

• 2+ years of experience preparing federal and state individual 1040 tax returns for 30+ clients per season.
• Active PTIN required or obtainable.
• Willingness to meet 20+ hours per week.

Responsibilities

• Interact with customers virtually using video tools.
• Provide tax advice and full service return preparation and signature.
• Answer product/software questions and perform tax calculations.
• Document customer interactions and adhere to company policies.
• Achieve KPI metrics and participate in trainings and pilots.

Skills

Customer service

Video/phone communication

Tax knowledge

Problem solving

Written and verbal communication

Bilingual (English/Spanish)

Education

PTIN credential

State licenses/certificates

Tools

Smartlook

Job description

Intuit, Inc. is seeking a virtual tax professional with strong tax preparation experience to assist TurboTax customers. You will guide taxpayers through returns, offer explanations of tax terms, and ensure accurate, compliant filings.

The role emphasizes clear communication, empathy, and the ability to resolve inquiries using government resources and tax software. Training and cross-product knowledge are required.