Remote Tax Pro & Customer Advisor

Intuit, Inc.; Douglasville (GA); Remote; USD 29,000 - 40,000; Part time

Job summary

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax advice, preparation, and explanations of tax concepts. You will interact via video software, ensure accurate document handling, and document customer interactions.

The role requires 2+ years of 1040 preparation experience, US residency, and strong communication skills. The position offers a part-time schedule (minimum 20 hours/week) with training and potential bonuses.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.

Responsibilities

• This is a virtual, customer-facing role; you will be using our video communications software (Smartlook) to interact with customers.
• Provide tax advice, full service return preparation and signature, and product/software inquiries.
• Explain tax concepts in plain language and document customer interactions.
• Follow defined procedures to troubleshoot tax advice and prep questions and meet KPI targets.
• Participate in training and development as required by the business.

Skills

Tax knowledge

Customer service

Communication skills

Video support

Tools

Smartlook

Job description

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with tax advice, preparation, and explanations of tax concepts. You will interact via video software, ensure accurate document handling, and document customer interactions.

The role requires 2+ years of 1040 preparation experience, US residency, and strong communication skills. The position offers a part-time schedule (minimum 20 hours/week) with training and potential bonuses.