Remote Tax Pro — CPA/EA Expert for TurboTax

Intuit, Inc.; Bethesda (MD); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist customers in completing federal and state returns using TurboTax products. This virtual role requires active credentials and strong communication to guide clients through complex tax concepts with confidence.

You will leverage government resources and Intuit experts to deliver accurate answers, document interactions, and contribute to KPI metrics while participating in training and development programs.

Qualifications

• Active unrestricted credential: CPA, EA, or Practicing Attorney with tax prep experience.
• 2+ years preparing federal and state individual 1040 returns for 30+ clients per season.
• Must have or obtain state licenses, PTIN and related permits.
• Strong communication, video/online service delivery, and problem solving.

Responsibilities

• Interact with customers via video using Intuit tools.
• Provide tax advice and full-service return preparation.
• Explain tax terms in everyday language and document interactions.
• Adhere to procedures and policies to resolve inquiries.
• Meet KPI metrics and participate in pilots or training as needed.

Skills

Active CPA/EA/Attorney license

Tax preparation experience

2+ years of federal/state 1040 prep

PTIN holder

Excellent communication

Video/online customer service

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist customers in completing federal and state returns using TurboTax products. This virtual role requires active credentials and strong communication to guide clients through complex tax concepts with confidence.

You will leverage government resources and Intuit experts to deliver accurate answers, document interactions, and contribute to KPI metrics while participating in training and development programs.