Remote Tax Pro — CPA/EA/Attorney

Intuit, Inc.; Erie (Erie County); Remote; USD 34,000 - 51,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a qualified tax professional to assist TurboTax customers with expert guidance, tax preparation, and explanations of tax terms via virtual interactions. The role emphasizes accuracy, customer empathy, and adherence to company procedures while supporting KPI goals.

Requirements include an active EA/CPA/attorney credential, 2+ years of federal/state 1040 prep for at least 30 clients per season, PTIN, and willingness to work at least 20 hours weekly from the United States.

Qualifications

• Active unrestricted credential required (EA, CPA or attorney).
• 2+ years of federal/state 1040 prep for at least 30 clients per season.
• Must hold or obtain related state licenses, certificates, permits, or bonds.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Create high-quality customer interactions using deep tax knowledge and empathy.
• Use government sites and resources to deliver accurate answers in everyday language.
• Follow defined procedures to troubleshoot and resolve tax questions.
• Document customer interactions and contribute to KPI metrics.
• Participate in pilot testing, projects, and training as required.

Skills

EA credential

CPA credential

Practicing Attorney

2+ years tax prep

PTIN holder

Circular 230 knowledge

Bilingual EN/ES

US resident

Job description

Intuit, Inc. seeks a qualified tax professional to assist TurboTax customers with expert guidance, tax preparation, and explanations of tax terms via virtual interactions. The role emphasizes accuracy, customer empathy, and adherence to company procedures while supporting KPI goals.

Requirements include an active EA/CPA/attorney credential, 2+ years of federal/state 1040 prep for at least 30 clients per season, PTIN, and willingness to work at least 20 hours weekly from the United States.