Remote Tax Pro: 1040 Expert & Virtual Support

Intuit, Inc.; Pittsburgh (Allegheny County); Remote; USD 29,000 - 37,000; Part time

Job summary

Intuit, Inc. is seeking a tax professional to assist customers remotely with tax preparation and advice using TurboTax products. You will guide clients through returns, explain tax concepts, and ensure high-quality service with empathetic communication.

The role emphasizes accurate filing, compliance with Circular 230, and sustainable customer experiences. A flexible, part-time remote setup is offered with required training and performance-driven incentives.

Qualifications

• 2+ years of federal/state individual tax return preparation experience (1040) for 30+ customers per season.
• Must possess or be able to obtain state licenses/certificates/permits/bonds.
• Active PTIN required.
• Familiarity with Circular 230 and tax software.

Responsibilities

• Assist TurboTax customers via virtual video interactions.
• Provide tax advice and full service return preparation and signature.
• Explain tax terms and work with customers to complete returns.
• Document interactions and meet KPI metrics and goals.

Skills

Tax preparation

Customer service

Communication

Bilingual English/Spanish

Education

PTIN (Preparer Tax Identification Number)

Job description

Intuit, Inc. is seeking a tax professional to assist customers remotely with tax preparation and advice using TurboTax products. You will guide clients through returns, explain tax concepts, and ensure high-quality service with empathetic communication.

The role emphasizes accurate filing, compliance with Circular 230, and sustainable customer experiences. A flexible, part-time remote setup is offered with required training and performance-driven incentives.