Remote Tax Preparer & Client Advocate

Intuit, Inc.; Bay City (MI); Remote; USD 31,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a tax preparer to assist TurboTax customers remotely. You will guide clients through federal and state return preparation, provide tax explanations, and answer software questions. Strong communication and accuracy are essential in a fast-paced virtual environment.

Requirements include 2+ years of 1040 prep experience, active PTIN, and willingness to meet weekly hours (min 20). Bilingual English/Spanish is a plus. Must reside in the United States.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 returns.
• Active PTIN and ability to obtain state licenses.
• Strong communication and customer service skills.

Responsibilities

• Handle virtual, customer-facing tax assistance using video software.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and resolve tax questions using plain language.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

Education

PTIN (Preparer Tax Identification Number)

State licenses/certificates

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. seeks a tax preparer to assist TurboTax customers remotely. You will guide clients through federal and state return preparation, provide tax explanations, and answer software questions. Strong communication and accuracy are essential in a fast-paced virtual environment.

Requirements include 2+ years of 1040 prep experience, active PTIN, and willingness to meet weekly hours (min 20). Bilingual English/Spanish is a plus. Must reside in the United States.