Remote Tax Expert | CPA/EA/Attorney for TurboTax Help

Intuit, Inc.; Saint Paul (MN); Remote; USD 34.000 - 43.000; Vollzeit

Benefits dieser Stelle

Cash bonus

Equity rewards

Benefits

Zusammenfassung

Intuit, Inc. is seeking a knowledgeable tax professional to assist customers with TurboTax returns in a virtual environment. You will provide tax guidance, perform full service return preparation with signature, handle product inquiries, and explain tax terms in clear language.

This role emphasizes customer delight and brand integrity while meeting KPI targets. You must hold an active unrestricted credential (CPA/EA/Practicing Attorney), have 2+ years of experience with 1040 returns, and be

Qualifikationen

• Must possess active unrestricted credential (CPA/EA/Practicing Attorney).
• 2+ years of recent experience preparing federal and state 1040 tax returns for at least 30 clients per season using commercial tax software.
• Possess or be able to obtain related state licenses/certificates.
• Active PTIN required.
• Willing to work a minimum of 20 hours per week.
• Working knowledge of Circular 230.
• Proficient with technology; solid computer skills.
• Strong customer service through video/audio tools; professional communication.
• Must reside in the United States.
• Bilingual English/Spanish is a plus.

Aufgaben

• Interact with customers via video communications software to provide tax guidance and support.
• Assist TurboTax customers with tax return preparation, advice, and product inquiries.
• Document customer interactions and resolve inquiries following defined policies.
• Meet KPI metrics and participate in pilot tests and training programs.

Kenntnisse

Customer service

Verbal communication

Written communication

Video/voice interactions

Tech proficiency

Bilingual English/Spanish (a plus)

Ausbildung

CPA/EA/Practicing Attorney credential

Jobbeschreibung

Intuit, Inc. is seeking a knowledgeable tax professional to assist customers with TurboTax returns in a virtual environment. You will provide tax guidance, perform full service return preparation with signature, handle product inquiries, and explain tax terms in clear language.

This role emphasizes customer delight and brand integrity while meeting KPI targets. You must hold an active unrestricted credential (CPA/EA/Practicing Attorney), have 2+ years of experience with 1040 returns, and be