Remote Tax Expert — CPA/EA/Attorney

Intuit, Inc.; Riverside (CA); Remote; USD 40,000 - 51,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with tax advice, preparation, and explanations of terms.

You will interact through advanced video communications, guiding customers toward accurate returns while upholding Intuit’s brand and service standards. The role requires active unrestricted credentials (CPA/EA/Practicing Attorney), strong communication skills, and the ability to work at least 20 hours per week.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with substantial tax preparation experience.
• 2+ years of recent federal/state 1040 preparation for 30+ clients per season using commercial tax software.
• Must possess or obtain state licenses/certs, and PTIN.
• Willing to work minimum 20 hours per week.

Responsibilities

• Provide tax advice and full service return preparation via video interactions.
• Address product/software inquiries and tax calculation needs for TurboTax customers.
• Document all customer interactions and adhere to defined procedures and KPIs.
• Complete required training including compliance and up-skilling programs.

Skills

Tax preparation

Customer service

Video/Audio communication

Bilingual (English/Spanish)

Education

Active CPA/EA/Practicing Attorney credential

Tools

TurboTax

Tax preparation software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely with tax advice, preparation, and explanations of terms.

You will interact through advanced video communications, guiding customers toward accurate returns while upholding Intuit’s brand and service standards. The role requires active unrestricted credentials (CPA/EA/Practicing Attorney), strong communication skills, and the ability to work at least 20 hours per week.