Remote Tax Expert - 1040 Returns & Guidance

Intuit, Inc.; Tempe (AZ); A distancia; USD 26.000 - 39.000; Jornada completa

Descripción de la vacante

Intuit, Inc. is seeking a remote tax professional to assist TurboTax customers with federal and state returns. You will provide expert guidance, perform tax preparation, and explain tax terms clearly using everyday language.

You will interact via video and audio tools, deliver high-quality customer experiences, document interactions, and work toward KPI goals while completing required training. Must have 20+ hours/week availability and a reliable internet connection.

Formación

• 2+ years of federal/state 1040 tax return prep for at least 30 clients per season.
• Active PTIN and ability to obtain state licenses.
• Must have dedicated hardwired internet connection.
• Willing to work a minimum of 20 hours per week.
• Experience with tax software (TurboTax) and guidance delivery.
• Knowledge of Circular 230.

Responsabilidades

• Interact with customers virtually using video and audio tools.
• Provide tax advice and full service return preparation and signing.
• Respond to product/software inquiries and perform tax calculations.
• Document customer interactions and meet KPI metrics.
• Participate in training and development as required.
• Use government resources to deliver accurate information.

Conocimientos

Tax preparation

Customer service

Video communication

Communication

Bilingual

Herramientas

TurboTax

Descripción del empleo

Intuit, Inc. is seeking a remote tax professional to assist TurboTax customers with federal and state returns. You will provide expert guidance, perform tax preparation, and explain tax terms clearly using everyday language.

You will interact via video and audio tools, deliver high-quality customer experiences, document interactions, and work toward KPI goals while completing required training. Must have 20+ hours/week availability and a reliable internet connection.