Remote Tax Consultant — 1040 Expert for Tax Returns

Intuit, Inc.; Peoria (IL); Remote; USD 29,000 - 37,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a virtual Tax Professional to guide customers through their tax returns using TurboTax products. You will provide expert tax guidance, perform tax preparation, and explain tax concepts clearly while uplifting the brand through delightful customer experiences.

The role emphasizes strong communication, flexibility, and the ability to work remotely in a fast-paced environment while meeting KPI targets and completing required training.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns for 30+ clients per season.
• Must possess or be able to obtain related State licenses/certificates/bonds.
• Active PTIN is required.
• Working knowledge of Circular 230.
• Available to work a minimum of 20 hours per week.
• Proficient with technology and software.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Troubleshoot and resolve customer tax questions using government and professional resources.
• Document customer interactions and maintain accurate records.
• Meet KPIs, participate in pilots, and complete required trainings.

Skills

Tax preparation experience

Customer service

Verbal & written communication

Bilingual (English/Spanish)

Video-enabled interactions

Technology proficiency

Education

State licenses/certificates

Tools

Smartlook

Tax software

Job description

Intuit, Inc. is seeking a virtual Tax Professional to guide customers through their tax returns using TurboTax products. You will provide expert tax guidance, perform tax preparation, and explain tax concepts clearly while uplifting the brand through delightful customer experiences.

The role emphasizes strong communication, flexibility, and the ability to work remotely in a fast-paced environment while meeting KPI targets and completing required training.