Remote Tax Consultant & 1040 Expert

Intuit, Inc.; Athens (GA); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a proactive tax professional to assist TurboTax customers remotely with tax preparation, guidance, and explanations of tax concepts. You will interact via our video platform, deliver accurate advice, and prepare returns for clients while maintaining privacy and security standards.

The role requires experience with federal and state returns, PTIN readiness, and strong communication. A dedicated home internet connection and customer-service excellence are essential, with

Qualifications

• 2+ years of recent federal and state 1040 tax return preparation for at least 30 clients per season.
• Must possess or be able to obtain PTIN and state licenses/certificates.
• Willing to work minimum 20 hours per week.
• Strong written and verbal communication, and customer service skills.
• Must have a dedicated hardwired internet connection meeting security criteria.

Responsibilities

• Provide tax advice, full service return preparation and signature.
• Interact with customers via video and audio tools.
• Document customer interactions and use resources to deliver accurate answers.
• Meet KPI metrics and participate in training and pilots as needed.
• Troubleshoot tax questions using government sites and professional resources.

Skills

Tax prep experience

Customer service

Bilingual English/Spanish

Education

PTIN/State license readiness

State licenses/certificates

Tools

Smartlook video software

TurboTax software

Online tax resources

Job description

Intuit, Inc. is seeking a proactive tax professional to assist TurboTax customers remotely with tax preparation, guidance, and explanations of tax concepts. You will interact via our video platform, deliver accurate advice, and prepare returns for clients while maintaining privacy and security standards.

The role requires experience with federal and state returns, PTIN readiness, and strong communication. A dedicated home internet connection and customer-service excellence are essential, with