Remote Tax Attorney Specialist (Contract)

Paradigm Information Services; Portland (OR); Remote; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, vision, life, 401K, 0

Job summary

Paradigm Information Services is seeking a Project Attorney/Specialist for a remote, contract assignment role starting Nov 9, 2026. The position requires a JD (US or foreign with LLM) and a strong tax background to assist clients with settlement and tax-related inquiries via phone and email.

Responsibilities include handling escalated inquiries, explaining tax concepts, delivering excellent service, and collaborating with project managers and internal teams across time zones.

Qualifications

• JD from an accredited U.S. law school or foreign law degree with LLM.
• Bar license is not required.
• Strong tax background and experience with tax documentation.
• Ability to explain W-9, W-8BEN, and W-8BEN-E forms clearly.
• Exceptional verbal and written communication skills.

Responsibilities

• Respond to complex customer and client inquiries via phone, email, and written correspondence.
• Explain tax-related concepts and settlement processes clearly and professionally.
• Deliver exceptional customer service while handling sensitive and escalated situations.
• Serve as an escalation point for inquiries that cannot be resolved through standard processes.
• Collaborate with project managers, supervisors, clients, and internal teams.
• Develop, review, and maintain scripting, procedures, and workflow documentation.
• Monitor case activity and identify opportunities for process improvements.
• Resolve customer concerns with empathy, professionalism, and sound judgment.
• Ensure all assigned work is completed accurately, on time, and in compliance with project requirements.

Skills

Exceptional communication

Customer service

Problem solving

Attention to detail

Team collaboration

Professional phone etiquette

Education

JD from an accredited U.S. law school

Foreign law degree + LLM

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Outlook

Job description

Paradigm Information Services is seeking a Project Attorney/Specialist for a remote, contract assignment role starting Nov 9, 2026. The position requires a JD (US or foreign with LLM) and a strong tax background to assist clients with settlement and tax-related inquiries via phone and email.

Responsibilities include handling escalated inquiries, explaining tax concepts, delivering excellent service, and collaborating with project managers and internal teams across time zones.