Remote Tax Advisor & Prep Specialist

Intuit, Inc.; Shreveport (LA); Remote; USD 29,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a motivated tax-preparation specialist to assist customers with federal and state returns via a virtual platform. You will guide clients through tax concepts, provide expert explanations, and perform full-service return preparation with signatures.

The role emphasizes strong communication, empathy, and the ability to work in a fast-paced environment. A dedicated internet connection and PTIN are required, with an openness to remote work across the United States.

Qualifications

• 2+ years of federal and state 1040 tax return preparation for 30+ clients per season.
• Active PTIN or ability to obtain one.
• Willingness to work a minimum of 20 hours per week.
• Working knowledge of Circular 230.
• Must reside in the United States.
• Experience with TurboTax or similar tax software.

Responsibilities

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Create high quality customer interactions and document them clearly.
• Troubleshoot and resolve tax questions using defined procedures and government resources.
• Meet KPIs and participate in pilots and training as needed.

Skills

Customer service

Tax knowledge

Communication

Problem solving

Bilingual (English/Spanish)

Fast-paced work

PTIN knowledge

Tech proficient

Tools

TurboTax Software

Smartlook

Job description

Intuit, Inc. is seeking a motivated tax-preparation specialist to assist customers with federal and state returns via a virtual platform. You will guide clients through tax concepts, provide expert explanations, and perform full-service return preparation with signatures.

The role emphasizes strong communication, empathy, and the ability to work in a fast-paced environment. A dedicated internet connection and PTIN are required, with an openness to remote work across the United States.