Remote Tax Advisor & Prep Specialist

Intuit, Inc.; Augusta (GA); Remote; USD 29,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a virtual Tax Specialist to assist customers with their federal and state tax returns using TurboTax.

You will provide expert guidance, explanations of tax terms, and full-service return preparation while delivering exceptional customer experiences. The role requires strong communication skills, ability to work with video and audio tools, and a willingness to complete required training.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns.

Responsibilities

• This is a virtual, customer-facing role delivering tax guidance and full service return preparation using TurboTax.
• Interact with customers via video and audio tools to provide tax advice and explanations.
• Document customer interactions and contribute toward KPI metrics and program goals.

Skills

Customer service

Verbal communication

Written communication

Tech literacy

Tools

Smartlook

Job description

Intuit, Inc. is seeking a virtual Tax Specialist to assist customers with their federal and state tax returns using TurboTax.

You will provide expert guidance, explanations of tax terms, and full-service return preparation while delivering exceptional customer experiences. The role requires strong communication skills, ability to work with video and audio tools, and a willingness to complete required training.