Remote Tax Advisor for 1040 Returns

Intuit, Inc.; Marietta (GA); Remote; USD 29,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a tax return expert for a virtual, customer-facing role. You will guide customers through federal and state 1040s using TurboTax, offering tax advice and handling full service returns via video interactions.

The role requires excellent verbal and written communication, proficiency with technology, and the ability to work at least 20 hours per week. Bilingual English/Spanish is a plus, and residency in the United States is required.

Qualifications

• 2+ years of experience preparing federal and state individual 1040 returns for at least 30 clients per season.

Responsibilities

• This is a virtual, customer-facing role using video to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and strive toward KPI goals.
• Complete required training and be open to cross-training and development.

Skills

Customer service

Communication skills

Video interactions

Tech proficiency

Bilingual English/Spanish (a plus)

Tools

TurboTax software

Video communications software (Smartlook)

Job description

Intuit, Inc. is seeking a tax return expert for a virtual, customer-facing role. You will guide customers through federal and state 1040s using TurboTax, offering tax advice and handling full service returns via video interactions.

The role requires excellent verbal and written communication, proficiency with technology, and the ability to work at least 20 hours per week. Bilingual English/Spanish is a plus, and residency in the United States is required.