Remote Tax Advisor (CPA/EA) for TurboTax

Intuit, Inc.; San Francisco, South Gate (CA, CA, IL); A distancia; CAD 48.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cash bonus

Equity rewards

Benefits

Descripción de la vacante

Intuit, Inc. is seeking a tax expert to guide customers through TurboTax product usage and tax preparation. You will provide expert guidance, explain tax terms, and perform full-service return preparation and signatures in a fully remote, customer-facing role.

You will use video communications to interact with customers, document interactions, and meet KPI metrics while completing required compliance trainings and product up-skilling.

Formación

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.

Responsabilidades

• Provide expert tax guidance and preparation for TurboTax customers.
• Explain tax terms and calculations in everyday language.
• Deliver high quality customer interactions via video and audio tools.
• Complete required training and adhere to policies.

Conocimientos

Tax preparation

Customer service

Communication

Herramientas

TurboTax

Video communications software

Descripción del empleo

Intuit, Inc. is seeking a tax expert to guide customers through TurboTax product usage and tax preparation. You will provide expert guidance, explain tax terms, and perform full-service return preparation and signatures in a fully remote, customer-facing role.

You will use video communications to interact with customers, document interactions, and meet KPI metrics while completing required compliance trainings and product up-skilling.