Remote Tax Advisor (CPA/EA) Expert Tax Prep

Intuit, Inc.; Camp Hill (Cumberland County); Remote; USD 33,000 - 47,000; Full time

Job summary

Intuit, Inc. seeks a highly motivated tax professional to assist TurboTax customers remotely in completing their returns. You will provide expert guidance, tax preparation, and explanations of tax terms, using video tools to engage customers.

Role requires an unrestricted credential (CPA/EA/Practicing Attorney) and 2+ years of federal/state 1040 experience for 30+ clients/season. Willingness to work 20+ hours weekly, with US residency; bilingual a plus.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with strong tax knowledge.
• 2+ years of federal/state 1040 prep for 30+ clients per season using tax software.
• Must have or obtain state licenses/certifications/bonds; PTIN required.
• Willing to work minimum 20 hours/week.
• US residency required; English/Spanish a plus.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Assist TurboTax customers with tax returns: tax advice, full service prep and signature, product inquiries, tax calculations.
• Create high quality interactions with empathy and tax expertise.
• Use government sites/resources to provide accurate answers in plain language.
• Document customer interactions and meet KPI metrics; participate in training and pilot testing.

Skills

Unrestricted credential (CPA/EA/Attny)

Tax preparation experience

Bilingual English/Spanish

Excellent communication

Tech proficiency

Video/customer support

Tools

TurboTax software

Job description

Intuit, Inc. seeks a highly motivated tax professional to assist TurboTax customers remotely in completing their returns. You will provide expert guidance, tax preparation, and explanations of tax terms, using video tools to engage customers.

Role requires an unrestricted credential (CPA/EA/Practicing Attorney) and 2+ years of federal/state 1040 experience for 30+ clients/season. Willingness to work 20+ hours weekly, with US residency; bilingual a plus.