Remote Tax Advisor (CPA/EA/Attorney) - Full-Service Prep

Intuit, Inc.; Riverdale Park (MD); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with expert guidance, tax preparation, and explanations of tax terms via a virtual, customer-facing role.

You will deliver high-quality interactions, support complex returns, and help customers navigate tax software with confidence. Ideal candidates have active unrestricted credentials (CPA/EA/Practicing Attorney), 2+ years of federal/state 1040 experience, and the ability to work at least 20 hours weekly.

Qualifications

• Must possess active unrestricted credential: CPA (Certified Public Accountant), EA (Enrolled Agent), or Practicing Attorney with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Must possess or be able to obtain related state licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Willing to work a minimum of 20 hours per week.
• Knowledge of Circular 230.
• Strong customer service and communication skills.

Responsibilities

• Provide expert tax guidance and full service return preparation and signature for TurboTax customers.
• Interact with customers via video communications software to deliver tax support.
• Document customer interactions and troubleshoot tax-related inquiries following company processes.
• Meet KPIs and participate in pilots, projects and training as required.
• Provide explanations of tax terms in plain language and leverage resources to deliver accurate answers.

Skills

Tax preparation

Customer service

Video interactions

Communication

Problem solving

Bilingual English/Spanish

Tech-savvy

Education

Active unrestricted credential: CPA/EA/Practicing Attorney

PTIN

State licenses/permits

Tools

Commercial tax software

Smartlook video software

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers with expert guidance, tax preparation, and explanations of tax terms via a virtual, customer-facing role.

You will deliver high-quality interactions, support complex returns, and help customers navigate tax software with confidence. Ideal candidates have active unrestricted credentials (CPA/EA/Practicing Attorney), 2+ years of federal/state 1040 experience, and the ability to work at least 20 hours weekly.