Remote Tax Advisor — CPA/EA/Attorney for Expert Returns

Intuit, Inc.; Gastonia (NC); Remote; USD 33,000 - 50,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers in completing their taxes. This remote, video-based role requires delivering expert guidance and accurate tax preparation while maintaining customer satisfaction and brand integrity.

You will interact with customers, explain tax terms, and utilize government resources to provide correct answers, adhering to company processes and training requirements.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax preparation experience.
• 2+ years preparing federal and state 1040 returns for ≥30 clients per season.
• State licenses/certificates, permits, or bonds as required.
• Active PTIN.
• Willing to work ≥20 hours per week.
• Knowledge of Circular 230.
• Proficient with technology and video tools.
• Must reside in the United States.

Responsibilities

• Provide tax guidance and explanations to customers.
• Perform full-service return preparation and signature.
• Handle product/software inquiries and tax calculations.
• Document customer interactions and maintain service quality.
• Meet KPI metrics and participate in trainings and pilots.

Skills

Active credential (CPA/EA/Attorney)

Tax preparation expertise

Excellent communication

Video/customer support

Bilingual English/Spanish

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers in completing their taxes. This remote, video-based role requires delivering expert guidance and accurate tax preparation while maintaining customer satisfaction and brand integrity.

You will interact with customers, explain tax terms, and utilize government resources to provide correct answers, adhering to company processes and training requirements.