Remote Tax Advisor (CPA/EA/Attorney) — Expert Guidance

Intuit, Inc.

Springfield (OH)

Remote

USD 34,000 - 43,000

Full time

8 hours ago

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Job summary

Intuit, Inc. is seeking toll-tactical tax specialists to assist TurboTax customers remotely. The role emphasizes expert tax guidance, preparation, and clear explanations of terms, while advancing the company goal of powering prosperity.

Expect high-quality, empathetic customer interactions via video tools. The position requires active CPA/EA/Practicing Attorney credentials, 2+ years of federal/state 1040 prep, and ability to work at least 20 hours weekly.

Qualifications

Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
2+ years preparing federal/state 1040s for 30+ clients per season using commercial tax software.
Must have or obtain state licenses/certificates/permits.
PTIN active and valid.

Responsibilities

Assist customers virtually via video; use Smartlook to interact.
Provide tax advice, full service return prep and signature, product inquiries, tax calculations.
Create high quality customer interactions using deep tax knowledge and empathy.
Consult government sites and resources to deliver accurate answers in plain language.
Follow procedures to troubleshoot and resolve tax advice inquiries; document interactions.