Remote Tax Advisor — CPA/EA/Attorney Expert

Intuit, Inc.; Chapel Hill (NC); Remote; USD 34,000 - 50,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. in the United States is seeking a highly qualified tax professional to assist TurboTax customers remotely with tax guidance, preparation, and explanations of terms. This is a virtual, customer-facing role that emphasizes accuracy and clear communication.

You will complete training, handle full service returns, answer product questions, and document interactions while meeting KPI goals. A credential (CPA/EA/Attorney) and 2+ years of 1040 experience are required; bilingual

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) required.
• 2+ years of federal and state individual 1040 tax return experience.
• Proficient with TurboTax and other tax software.
• Ability to explain tax concepts in everyday language.

Responsibilities

• Interact with customers via video using advanced software.
• Provide tax advice, full service returns, product inquiries, and calculations.
• Create high quality customer interactions with empathy and expertise.
• Research using government sites and resources to answer customers.
• Document interactions and meet KPI metrics.
• Complete required training and be adaptable to changes.

Skills

Tax knowledge

Excellent communication

Video support experience

Bilingual English/Spanish

Research skills

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax

State/Federal tax software

Job description

Intuit, Inc. in the United States is seeking a highly qualified tax professional to assist TurboTax customers remotely with tax guidance, preparation, and explanations of terms. This is a virtual, customer-facing role that emphasizes accuracy and clear communication.

You will complete training, handle full service returns, answer product questions, and document interactions while meeting KPI goals. A credential (CPA/EA/Attorney) and 2+ years of 1040 experience are required; bilingual