Remote Tax Advisor (CPA/EA/Attorney)

Intuit, Inc.; New Orleans (LA); Remote; USD 37,000 - 48,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking qualified tax professionals to help customers complete their TurboTax returns via virtual, video-based interactions.

You will provide expert tax guidance, prepare and sign returns, answer product questions, and ensure accurate calculations with clear explanations of tax terms. The role requires active CPA/EA/Attorney credentials, strong communication, and a willingness to train and adapt to evolving requirements.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years of federal/state 1040 prep experience for 30+ clients per season.
• State licenses/certificates/permits/bonds as required.
• PTIN active.
• Willing to work at least 20 hours/week.
• Knowledge of Circular 230.
• Proficient with computers and software.
• Excellent verbal and written communication.
• Ability to work in fast-paced environment.

Responsibilities

• Virtual, customer-facing role using video communications to assist TurboTax customers.
• Provide tax advice, full service return prep and signature, product queries, and tax calculations.
• Create high quality customer interactions with empathy and expertise in tax preparation.
• Research and deliver correct answers using government sites and professional resources.
• Follow defined procedures to troubleshoot and resolve inquiries.
• Document customer interactions and meet KPI metrics and Big Bet Goals.
• Participate in pilot tests, projects, and validations; complete required trainings.

Skills

Customer service

Communication

Tax knowledge

Video/Phone support

Problem solving

Bilingual English/Spanish

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax

Video conferencing software

Job description

Intuit, Inc. is seeking qualified tax professionals to help customers complete their TurboTax returns via virtual, video-based interactions.

You will provide expert tax guidance, prepare and sign returns, answer product questions, and ensure accurate calculations with clear explanations of tax terms. The role requires active CPA/EA/Attorney credentials, strong communication, and a willingness to train and adapt to evolving requirements.