Remote Tax Advisor — CPA/EA/Attorney

Intuit, Inc.

Augusta (GA)

Teletrabalho

USD 33 000 - 43 000

Tempo integral

há 16 horas

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Resumo da oferta

Intuit, Inc. is seeking a qualified tax professional to assist customers with TurboTax using video interfaces. The role focuses on expert tax guidance, full-service returns, and clear explanations of tax terms while enhancing customer experience across a virtual setting.

Requirements include an active CPA/EA or practicing attorney credential, 2+ years of federal/state 1040 experience, PTIN, and readiness to work 20+ hours weekly from within the United States. Bilingual English/Spanish is a plus.

Qualificações

Must hold active unrestricted credential: CPA, EA, or practicing attorney.
2+ years of recent federal/state 1040 prep experience for 30+ clients per season using commercial software.
Must hold or obtain state licenses, permits, or bonds.
Must have PTIN.
Willing to work at least 20 hours per week.
Familiarity with Circular 230.
Proficient with technology and computer software.
Strong customer service and communication skills, including video interactions.
English and Spanish skills a plus.
Must reside in the United States.

Responsabilidades

This is a virtual, customer-facing role using video communications to interact with customers.
Assist TurboTax customers with tax advice, full-service returns, product inquiries, and tax calculations.
Create high-quality customer interactions using deep tax knowledge and empathy.
Use government websites and resources to provide accurate answers in plain language.
Apply company policies to troubleshoot and resolve inquiries.
Document all customer interactions.
Work toward meeting KPIs and Big Bet Goals.
Participate in pilot testing and training initiatives as required.