Remote Tax Advisor (CPA/EA)

Intuit, Inc.; Bloomington (IL); Remote; USD 37,000 - 48,000; Full time

Job summary

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with returns, tax advice, and explanations of tax terms.

The role emphasizes strong communication, the ability to guide customers through complex tax questions, and delivering high-quality service through live video interactions. Applicants must hold an active CPA/EA/Practicing Attorney credential, have 2+ years of recent federal/state 1040 prep experience, and be willing to work at least 20 hours weekly.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax prep experience.
• 2+ years federal/state 1040 returns for 30+ customers per season.
• Willing to obtain state licenses/certificates as needed.
• Must have PTIN and be willing to work at least 20 hours per week.

Responsibilities

• Interact with customers via video using Intuit tools.
• Provide tax advice and full service return preparation and signature.
• Answer product and software questions and perform tax calculations.
• Document customer interactions and adhere to company policies.
• Meet KPIs and participate in training and pilot programs.

Skills

CPA/EA/Attorney

Tax preparation

Video support

PTIN

20 hours+

Bilingual EN/ES

US resident

State licenses

Job description

Intuit, Inc. is seeking a virtual tax professional to assist TurboTax customers with returns, tax advice, and explanations of tax terms.

The role emphasizes strong communication, the ability to guide customers through complex tax questions, and delivering high-quality service through live video interactions. Applicants must hold an active CPA/EA/Practicing Attorney credential, have 2+ years of recent federal/state 1040 prep experience, and be willing to work at least 20 hours weekly.