Remote Support Coordinator, DD/ID Services

Priority Group Services; New York (NY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible scheduling

Rewarding work

Supportive team environment

Opportunities for growth

Inclusive culture

Job summary

Priority Group Services in New Jersey seeks a dedicated Support Coordinator to assist the DDD program. You will support coordinators, manage documentation, and help ensure timely and compliant service delivery for adults with developmental and intellectual disabilities.

This role offers hands-on experience in a compassionate, mission-driven team, with flexible scheduling and opportunities to grow while maintaining privacy and audit-ready records.

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, or related field preferred.
• Experience in administrative, customer service, or social services with adults DD/ID preferred.
• Strong organizational skills and ability to handle multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and database systems.
• Ability to maintain confidentiality and comply with HIPAA regulations.

Responsibilities

• Assist Support Coordinators in managing caseloads for adults with DD/ID, prepare ISP documentation, and audits.
• Enter and update client information in DDD databases with accuracy, including service hours.
• Serve as first contact for clients and families; coordinate scheduling and share service information.
• Support services across healthcare, vocational, residential, and community settings; track ISPs.
• Monitor client progress and gather data for reporting; ensure services align with plans.
• Distribute training materials to clients and families to increase understanding of services and rights.
• Crisis support by coordinating resources and scheduling emergency services.
• Ensure all documentation meets DDD standards and is audit-ready.

Skills

Organizational skills

Attention to detail

Written and verbal communication

HIPAA compliance

Microsoft Office Suite

Database systems

Education

Bachelor degree in Human Services, Social Work, Psychology

Tools

Microsoft Office Suite

Database systems

Job description

Priority Group Services in New Jersey seeks a dedicated Support Coordinator to assist the DDD program. You will support coordinators, manage documentation, and help ensure timely and compliant service delivery for adults with developmental and intellectual disabilities.

This role offers hands-on experience in a compassionate, mission-driven team, with flexible scheduling and opportunities to grow while maintaining privacy and audit-ready records.