Remote Specialty Pharmacy Technician (CPhT/ExCPT)

Lumicera; Annapolis (MD); A distancia; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Paid holidays

401K match

Adoption assistance

Flexible Spending Account

Descripción de la vacante

Lumicera is hiring an Intake Specialist I to enroll new Specialty Pharmacy patients and manage patient data accurately in the dispensing system. The role focuses on coordinating with doctors, insurers, and patients to triage information and facilitate prescriptions while supporting various pharmacy-tech duties.

Hours reflect departmental needs (8am–7pm Mon–Thu, 8am–6pm Fri). Two+ years in pharmacy support and a CPhT or state license are preferred for applicants.

Formación

• Minimum two years pharmacy support or healthcare experience.
• High school diploma or GED; college coursework preferred.
• National CPhT and/or state licensure as required by residence.
• Hours vary; operation 8am-7pm Mon-Thu and 8am-6pm Fri.
• Compliance with applicable laws and ethical standards.

Responsabilidades

• Place outbound calls to new and existing Specialty Pharmacy patients.
• Enroll patients into specialty services including care management and copay/billing info.
• Answer inbound calls from patients, prescribers, and healthcare professionals.
• Contact doctors to obtain necessary information for prescriptions.
• Manage assigned workflow queues and document order setup accurately.
• Ensure compliance with laws and maintain high ethical standards.
• Support other departments as needed with pharmacy technician duties.

Conocimientos

Pharmacy support experience

Communication skills

Documentation

Customer service

Educación

High school diploma or GED

Pharmacy Technician certification (CPhT) or state licensure

Herramientas

Pharmacy dispensing software

Descripción del empleo

Overview

Due to growth we are adding an Intake Specialist to our team!

Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. Patient information shall include demographics, allergies, medication history, comorbidities, and payer information. The Intake Specialist I’s main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means. The Intake Specialist I is also responsible for accurately translating prescription information and all other information obtained to dispense the medication into the pharmacy dispensing software. The Intake Specialist I may also be responsible for obtaining information and assisting providers and insurance companies in triaging prior authorizations for patients of the specialty pharmacy. The Specialty Pharmacist is accountable for verifying the prescription entry. This position will function with and assist any other area in the facility as needed regarding pharmacy technician type duties.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Responsible for placing phone calls to new and existing Specialty Pharmacy patients
• Responsible for enrolling patients into specialty services which may include, patient care management, copay assistance programs, and billing information
• Responsible for answering the inbound calls from patients, prescribers, and other healthcare professionals
• Responsible for contacting doctors to obtain necessary information
• Responsible for managing the assigned workflow queues
• Responsible for accurate and thorough documentation of information and prescription order set up
• The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee
• Other duties as assigned

Qualifications

What our team expects from you?

• High school diploma or GED
• Some college preferred
• National CPhT and/or registration/licensure required per employee’s residing state’s requirements
• Minimum two years pharmacy support experience or healthcare environment experience preferred
• Ability to work scheduled hours, shifts may vary based on department needs. Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on Friday
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Lumicera?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account

#LI-Remote

Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.

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