Remote Shanghainese Telephonic Interpreter

Language Services Associates, Inc.; United States; Remote; USD 35,000 - 45,000; Part time

Job summary

Language Services Associates, Inc. is seeking a telephonic interpreter fluent in Shanghainese to facilitate communication for the Limited English Proficient community. This position involves providing effective telephonic interpreting and delivering superior customer service.

The ideal candidate should have full fluency in English and Shanghainese, a quiet interpreting space, and technology proficiency. 1+ years of interpreting experience and industry certifications are preferred. A commitment to confidentiality and adherence to professional standards is essential.

Qualifications

• Full fluency in both English and Shanghainese.
• Technology proficient (web-based platforms, email, Microsoft Word).
• An interpreting space that is quiet, secure, and free from outside noises.
• 1+ year of professional interpreting experience preferred.
• Industry specific certifications/trainings preferred (CMI, CCHI, Bridging the Gap, Cross-Cultural, etc.).

Responsibilities

• Provide effective telephonic remote interpreting.
• Answer inbound calls in a timely manner.
• Provide superior customer service.
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality.
• Adhere to all policies and procedures, including professional interpretation protocols.

Skills

Fluency in English and Shanghainese

Technology proficient

Adherence to Code of Professional Conduct

Education

Industry specific certifications/trainings

Tools

Microsoft Word

Job description

Language Services Associates, Inc. is seeking a telephonic interpreter fluent in Shanghainese to facilitate communication for the Limited English Proficient community. This position involves providing effective telephonic interpreting and delivering superior customer service.

The ideal candidate should have full fluency in English and Shanghainese, a quiet interpreting space, and technology proficiency. 1+ years of interpreting experience and industry certifications are preferred. A commitment to confidentiality and adherence to professional standards is essential.