Remote Service Support - Lead

Rockwell Automation; Alabama; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health Insurance including Medical, Tr

Flexible Work Schedule

Job summary

Rockwell Automation is seeking a Lifecycle Services Business Lead to drive growth and performance across TN, AL, and MS. The role oversees reporting, forecasting, and the annual business plan, coordinating with sales teams and lifecycle services.

A technical degree, project management experience, and comfort with travel are essential. The position supports flexible scheduling and remote work within the aligned territory, with an emphasis on customer-centric solutions and cross-functional

Qualifications

• Bachelor's degree or equivalent years of relevant experience.
• Legal authorization to work in the U.S. is required; visa sponsorship is not provided.
• Ability to travel up to 40% within the assigned geography.
• Bachelor's degree in Engineering or a technical field.
• Strong project management and commercial skills.
• Experience with Rockwell Automation limited distribution and market access model.
• Health insurance including medical, dental and vision.
• Flexible work schedule coordinated with management.

Responsibilities

• Achieve growth and performance for the Lifecycle Services Business in the assigned geographies.
• Manage business performance reporting and forecasting by geography and business.
• Develop and execute the annual Business Plan for Lifecycle Services.
• Plan and implement commercial programs related to Lifecycle Services.
• Build customer relationships and provide customer-centric solutions.

Skills

Commercial leadership

Forecasting & reporting

Customer relationship management

Communication skills

Travel readiness

Education

Bachelor's degree in Engineering or technical field

Project management experience

Tools

CRM systems (Salesforce)

Forecasting software

MS Excel

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. As the Lifecycle Services Business Lead, you will help with commercial marketing activities, develop competency for sellers and domain experts, interface with Lifecyle Services Team, manage performance, funnel and forecasting, and provide needed support between selling teams and the Lifecycle Services Businesses. You will report to the Lifecycle Services Sales Regional Manager and work remotely from any location within the aligned territory (Tennessee, Alabama, or Mississippi).

• Achieve growth and performance for the Lifecycle Services Business Segment in their geographical areas of responsibilities. This includes both the Services and Solutions businesses.
• Manage business performance reporting and forecasting processes by geography and businesses.
• Develop and execute annual Business Plan for assigned geographies for Lifecycle Services.
• Plan and implement commercial programs related to Lifecycle Services responsibility.
• Provide feedback to appropriate portfolio teams to improve customer outcomes delivered by our solutions.
• Pursue personal learning, development of skills in job-related technical and professional areas.
• Participate in calls and meetings by phone or in-person.
• Build customer relationships and provide customer-centric solutions.
• Adapt approach and demeanor in real-time to match the shifting demands of different situations.
• Build partnerships and work with others to meet shared goals.
• Maneuver through complex policy, process, and people-related organizational dynamics.
• Bachelor's degree or equivalent years of relevant experience.
• Legal authorization to work in the U. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• The ability to travel up to 40% travel to customers within assigned geography will be required.
• Bachelor's degree in an Engineering or technical field.
• Project management skills
• Commercial skills
• Experience with Rockwell Automation limited distribution and market access model
• Health Insurance including Medical, Dental and Vision
• ~Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. We are an Equal Opportunity Employer including disability and veterans.

If you are someone with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at .

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at .