Remote Service Support Assistant

Essence Journey; Connecticut; Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Remote flexibility

Employee discounts

Flexible schedule

Entry-level friendly

Job summary

Essence Journey is seeking a reliable, detail-oriented assistant to support day-to-day service operations remotely in the United States. You will help manage tasks, communicate with the team, and maintain documentation, all while adapting to a flexible schedule.

Ideal candidates are proactive, organized, and capable of working independently. This entry-level role offers remote flexibility, employee discounts, and a supportive remote team environment, with opportunities to learn and grow.

Qualifications

• Experience providing virtual assistance or administrative support.
• Strong organizational and time-management abilities.
• Excellent written and verbal communication.

Responsibilities

• Provide virtual assistance for service operations.
• Organize and track tasks and follow-ups.
• Support team processes and ensure smooth coordination.
• Maintain basic documentation and updates.
• Communicate promptly via email and tools.

Skills

Organizational skills

Detail-oriented

Communication

Virtual assistance

Independent worker

Tools

Email platforms

Forms

Basic online tools

Job description

About the Role:

We are looking for a reliable and detail-oriented individual to assist with day-to-day service-related tasks. This role involves supporting general operations, managing assigned activities, and keeping communication organized.

Responsibilities Include:

• Providing virtual assistance and support for various service operations
• Organizing and tracking assigned tasks or follow-ups
• Supporting team processes and ensuring smooth coordination
• Managing basic documentation and updates
• Communicating promptly via email and tools provided

Ideal Candidate:

• Responsive and proactive
• Detail-oriented and organized
• Comfortable working independently
• Familiar with using email, forms, and basic online tools
• Willing to learn and grow with a supportive remote team

Perks:

*Remote flexibility

* Employee discounts

* Flexible schedule

*Entry-level friendly

We encourage candidates from all backgrounds to apply.