Remote Senior Tax Consultant — CPA/EA/Attorney

Intuit, Inc.; Monroe (MI); Remote; USD 33,000 - 52,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a credentialed tax professional (CPA/EA or practicing attorney) to assist TurboTax customers remotely. You will provide expert guidance, tax preparation, and explanations of tax terms, helping clients complete their returns with accuracy and confidence.

The role emphasizes strong communication, customer empathy, and adherence to policies while delivering high-quality service. Candidates must meet licensing requirements and be available for at least 20 hours weekly.

Qualifications

• Must possess active unrestricted credential: CPA, EA, or practicing attorney with tax knowledge.
• 2+ years of experience preparing federal and state 1040 returns for at least 30 clients per season.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Must be willing and available to work a minimum of 20 hours per week.

Responsibilities

• This is a virtual, customer-facing role; you will be using our state of the art video communications software to interact with customers.
• Help TurboTax customers with tax decisions, full service return preparation and signature, product inquiries, and tax calculations.
• Document customer interactions and strive to meet KPI metrics and business goals.
• Participate in training, cross-training, and professional development as required by the business.

Skills

Excellent communication

Strong customer service

Critical thinking

Problem solving

Education

CPA/EA/Practicing Attorney credential

Active PTIN

State licenses

Tools

Tax preparation software

Job description

Intuit, Inc. seeks a credentialed tax professional (CPA/EA or practicing attorney) to assist TurboTax customers remotely. You will provide expert guidance, tax preparation, and explanations of tax terms, helping clients complete their returns with accuracy and confidence.

The role emphasizes strong communication, customer empathy, and adherence to policies while delivering high-quality service. Candidates must meet licensing requirements and be available for at least 20 hours weekly.